Dealing with extreme attitudes

The ability to change people’s attitudes towards an idea or an object – say a product category or a brand – is a highly sought-after marketing skill. Attitudes can often be good predictors of behavior and any marketing campaign that succeeds in changing attitudes of any given segment, favourably, is by definition helping expand the […]

Evoc on Public Relations – II

In the first post of this two-part series, we saw how the function of public relations is used to perform two key roles for any public entity – marketing and advocacy. The role of marketing comes into fore whenever PR is directed at an entity’s customers. Also, recall that from a marketing perspective, customers include […]

Evoc on Public Relations – I

It is astounding to observe how public relations; when seen as an organizational function; continues to search for its identity with marketing as a frame of reference. Inside many client organizations, the PR or communications teams often seek to understand whether they are supposed to contribute to the marketing goals, or the organizational goals at […]

Why campaigns fail

A large number of advertising or communications campaigns fail to achieve the desired results. Many of us are familiar with how a typical scenario plays out. After two quarters have elapsed in running a promising new campaign, it is realized that the sales did not grow as expected. The market share stayed constant or worse, […]